I would rate this 5 stars EVEN though they got the order wrong. When I received it, it arrived earlier then it said would. So that's a plus! Another plus, The packaging was fantastic. They wrapped it good so it wasn't bouncing around in the box to where the lid would get broken or something could puncture it. It was definitely impressive. The ONLY reason I said it was the wrong order and it's not necessarily a bad one but its because I ordered the neon green bottle for my fiance because he specifically asked for that one and I ordered it from here because it was the one he was looking for and it was for a REALLY great price! Instead I got the bluish/greenish color bottle. Not knowing anything about hair gel, I was bummed cause it was the wrong one and thought he wasn't going to like it. When he got home from work he was excited because he said it was actually better than the one he specifically asked for. So in the end everyone is happy. Thank you!